Delivery

At ila we want you to enjoy your products as soon as possible, so we aim to ship your orders within 24 hours. We work with trusted courier partners such as DHL, TNT, Fedex and Interlink to ensure the shipment is in safe hands.

Please note that all deliveries have to be signed for.

UK

UK

Delivery Times

Between 1 to 3 working days.

Although we do not guarantee next day delivery, we will try to do our best to fulfill your request.

Delivery Charges

We offer free delivery on all orders over £75 to all UK destinations. Delivery on all orders below £75 is £4.95.

EUROPE & REST OF THE WORLD

EUROPE & REST OF THE WORLD

Delivery Times

Orders to the rest of Europe are delivered in between 3 to 5 working days.

Orders to all destinations outside of Europe are delivered in between 4 to 7 working days.

Delivery Charges

up to 1kg£15.00
1.01 - 2kg£20.00
2.01 -5kg£35.00
5.01kg£70.00

These charges are exclusive VAT and any customs duties payable in destination countries outside of Europe.

Payment Security

Payment Security

We accept Visa, MasterCard, American Express, Visa Debit, Visa Delta, Electron cards via Sage Pay and is debited from your card at time ordering.

Transaction security

Secure payment is guaranteed by Sagepay.

All transaction information passed between our site and Sage Pay’s systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from Sage Pay are signed using MD5 hashing to prevent tampering. You can be completely assured that nothing you pass to Sage Pay’s servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.